Paying an invoice
You can receive invoices from the Wellbeing Services County of Pirkanmaa as traditional paper invoices. However, we encourage our clients to receive invoices digitally: You can pay invoices through your own bank or receive them via the Kivra or OmaPosti digital mail services.
If you prefer, you can also pay invoices at the Wellbeing Services County of Pirkanmaa’s cashier services at Frenckellinaukio 2 B, Tampere. The cashier services are open on weekdays 9 - 16 (closed between 12.30 - 13).
Receive invoices to your online bank
You can receive invoices from the wellbeing services county digitally and receive them as e-invoices to your own online bank. You will receive the invoice details directly in your online bank, review and confirm them, after which the payment will be made from your account on the due date.
How to proceed:
- Make an agreement in your online bank to receive e-invoices, and select the Wellbeing Services County of Pirkanmaa as the sender.
- Select the invoices from the Wellbeing Services County of Pirkanmaa that apply to you. There are two options available: one for specialised medical care invoices and another for other invoices.
- The e-invoice authorisation can also be made by a family member in their own online bank for another customer’s invoices, if they have access rights to the customer’s account. This requires the customer's personal identity code and customer number from the invoice.
The wellbeing services county will be informed of the authorisation by the bank. The following invoice will be sent digitally once the authorisation has been registered. If you have problems making an e-invoice agreement, please contact your own bank.
Kivra or OmaPosti
You can receive invoices sent by the Wellbeing Services County of Pirkanmaa digitally through the Kivra or OmaPosti digital mail services. For more information on enabling these services, see the service providers' websites.
Postponing the due date
Do you need more time to pay?
You can postpone the due date of your invoice if you need more time for payment: this is possible in the "My Payments" section of the OmaPirha service.
When submitting a change notification, you must enter the customer number, telephone number, email address, and the invoice number of the invoice for which you want to extend the payment time. You will receive a text message the following morning about the updated due date. Or you will be instructed on how to proceed if the due date could not be postponed.
Please note that it is not possible to apply for a due date extension for invoices from Tampere University Hospital (Tays) through OmaPirha. For inquiries regarding the due date of Tays invoices, please contact: potilaslaskutus@pirha.fi, phone 03 3116 6405, Monday to Friday from 9:30 AM to 1:30 PM.
Last modified 22.5.2025